Catégorie : eSIM

  • Install and use your Vostra eSIM: The step-by-step guide

    Install and use your Vostra eSIM: The step-by-step guide

    About to adopt eSIM technology? Excellent decision! eSIMs are a simple, economical, and ultra-convenient solution to stay connected wherever you go. Not sure where to start? We’ve gathered all the essential information here to guide you through your first steps.

    Where to get an eSIM?

    Most carriers already offer eSIM plans, but few truly enhance the connection experience. Even big names like Verizon still admit to encountering performance and compatibility issues with dual SIM phones.

    With Vostra, switching to an eSIM is a breeze: simply buy, download, and activate a prepaid plan. By collaborating with local carriers worldwide, we guarantee you optimal service quality at ultra-competitive rates. No more dropped calls, weak signals, or exorbitant roaming fees!

    Our catalog covers hundreds of countries and regions. To get your Vostra eSIM, it’s very simple:

    1. Go to the Vostra website or download our app (available on the App Store and Google Play).
    2. Choose the destination for your next trip.
    3. Select the plan that best suits your needs, in terms of data and validity.

    How to install an eSIM

    Now let’s move on to the next step: installing your eSIM. Thanks to the integrated technology of eSIM-compatible phones, activating and configuring your data plan is effortless. No need to handle physical SIM cards anymore: an unlocked and eSIM-compatible phone is all you need to get started.

    Once your Vostra eSIM is purchased, you will receive an email detailing each step of its installation. To provide further assistance, we have also revamped our installation guide to offer you a comprehensive and accessible resource.

    You have three simple methods to install your Vostra eSIM on your device:

    Direct Installation

    On iPhone:

    • Open the Vostra app on your phone
    • Go to My eSIMs then select the desired eSIM
    • Tap on Details, then on View Instructions
    • Choose Direct, then tap on Install eSIM
    • Follow the step-by-step guide by tapping Next, then Continue twice, and wait a few minutes for activation
    • Once the installation is complete, tap on Done
    • Add a label to your new plan (e.g., « Vostra »), tap on Done, then on Continue
    • Set your primary line for calls, SMS, iMessage, and FaceTime, then select the Vostra eSIM for your mobile data
    • Make sure the Allow Cellular Data Switching option is disabled
    • Tap on Continue.

    The installation page will close automatically.

    On Android:

    • Open the Airalo app
    • Go to My eSIMs, select your eSIM and tap on Details
    • Tap on View Instructions, then on Direct
    • Tap Install eSIM, then Allow, and wait a few minutes for activation to complete.

    You will then see a confirmation of successful installation.

    Installation via QR Code

    Prepare the QR code in Vostra

    • Open the Vostra app
    • Go to My eSIMs, click on the eSIM to install and tap on Details
    • Tap on View Instructions, then select QR Code
    • Tap on Share QR Code, then on Save Image.

    On iPhone:

    • Make sure you are connected to a Wi-Fi network
    • Go to Settings > Cellular (or Mobile)
    • Tap on Add eSIM > Use QR Code > Open Photos and select the saved QR code
    • Tap Continue twice and wait a few minutes for activation
    • Tap on Done, add a label (e.g., « Vostra »), then tap on Done and Continue
    • Choose your primary line for calls, SMS, iMessage, and FaceTime
    • Select the Vostra eSIM for cellular data, make sure Allow Cellular Data Switching is disabled, then tap on Continue. The installation page will close.

    On Android:

    • Go to Settings > Connections > SIM Manager.
    • Tap on Add eSIM > Scan QR code > Gallery/Photos Icon.
    • Select the saved QR code, tap on Done, then on Add.
    • Wait a few minutes for activation. The installation page will close.

    Manual Installation

    • Once you have accessed the Airalo app
    • Go to My eSIMs, select the eSIM and tap on Details.
    • Tap on View Instructions, then on Manual.
      You will then see the SM-DP+ address and your activation code.

    On iPhone:

    • Go to Settings > Cellular (or Mobile) > Add eSIM.
    • Tap on Use QR Code > Enter Details Manually.
    • Copy and paste the SM-DP+ address and the Activation Code (and confirmation if requested) from the Vostra app.
    • Tap on Next, then on Continue twice and wait a few minutes.
    • Once activated, tap on Done, then add your label (e.g., « Vostra »).
    • Choose your primary line for calls, SMS, iMessage, and FaceTime.
    • Select the Vostra eSIM for mobile data, make sure Allow Cellular Data Switching is disabled.
    • Tap on Continue. The installation page will close.

    On Android:

    1. Swipe down and go to Settings > Connections > SIM Manager.
    2. Tap on Add eSIM > Scan QR code > Enter activation code.
    3. Copy and paste the Activation Code from the Vostra app.
    4. Tap on Done, then on Add, and wait a few minutes for activation.
      The installation page will close.

    You now have all the steps to easily install your Vostra eSIM, whether via direct installation, QR code, or the manual method, for both iOS and Android.

    How to connect to the Internet upon arrival?

    Rester connecté à l'étranger avec une esim Vostra

    With your Vostra eSIM, no need to wait! Depending on the chosen offer, your eSIM will activate either immediately after installation or as soon as you connect to a network in your destination country. Not sure which plan applies to you? A quick look at your activation policy will clarify.

    Once there, go to your smartphone’s settings and choose your eSIM as the primary source for cellular data. Don’t forget to disable the « Allow Cellular Data Switching » option to avoid unexpected charges on your original plan. And just like that, you’re online, ready to browse with peace of mind!

    3 steps to troubleshoot your internet connection

    Struggling to get a signal or stay connected? Here are some tips to easily improve your connection:

    1. Adjust Roaming: Depending on your eSIM, you may need to enable or disable data roaming. Check your eSIM instructions to determine the ideal configuration.
    2. Update your APN: Some eSIMs require an Access Point Name (APN) to be entered. Check the provided instructions and, if necessary, follow them to correctly modify your settings.
    3. Check your signal level: Make sure you have enough bars for 3G or 4G/LTE. If you’re in an area with good coverage and nothing seems to work, try a full restart of your phone. Turn it off, wait 30 seconds, then turn it back on to attempt a new connection.

    How to make a call on a Dual SIM iPhone

    With the Dual SIM feature of smartphones, you can simultaneously use an eSIM and a physical SIM card. This configuration allows you, for example, to use the eSIM’s mobile data to access the Internet, while keeping the physical SIM card for making and receiving calls.

    To easily switch between your two lines on an iPhone with iOS 12.1 (or a later version), make sure you meet the following conditions:

    • Own an iPhone XS, iPhone XS Max, iPhone XR, or a newer model.
    • Have an unlocked phone or have plans from the same carrier.

    Carte Esim Vostra pour passer ses appels

    How to proceed?

    1. Open Settings > Cellular Data (or Mobile Data) and choose the line you want to set as default for calls and messages not in your directory.
    2. Each time you wish to switch from one of your lines to the other, go back to Settings > Cellular Data/Mobile Data and activate the desired line by selecting Turn On This Line.

    You can thus switch between your different lines at will, with ease and fully enjoying the benefits of Dual SIM on your iPhone.

    How to deactivate or delete an eSIM

    The ability to save multiple eSIMs on your smartphone (even after their validity has expired) allows you to easily switch from one network to another. However, if you wish to remove an eSIM or put it on standby, you can easily do so from your phone’s settings.

    Delete an eSIM

    • Open your device’s Settings.
    • Go to the Cellular or Mobile section.
    • Select the relevant eSIM line.
    • Choose the option Remove Mobile Data Plan, which may also appear as Remove eSIM or Delete Mobile Plan, depending on your device model.

    Deactivate an eSIM temporarily

    • Open your device’s Settings.
    • Go to the Cellular or Mobile section.
    • Select the desired eSIM line.
    • You will see an option to activate or deactivate it: switch it to Off. You can then reactivate it later, whenever you need it again.

    You are now ready to fully enjoy your eSIM experience!

    Need extra help? Check out our Help Center for more tips and advice on using your Vostra eSIM.

  • eSIM: The guide to understanding and making better use of this technology

    eSIM: The guide to understanding and making better use of this technology

    For years, staying connected abroad has been a real headache: between buying a local SIM card and the exorbitant roaming fees imposed by operators, it was difficult to find a satisfactory solution
 until now. eSIMs, already on the market for several years, are finally getting all the attention they deserve.

    Wondering how these famous eSIMs work? Good news: you’ve come to the right place! Discover everything you need to know about this small technological revolution, capable of simplifying your travels and allowing you to stay connected wherever you are.

    What are eSIMs and why are they important?

    Almost all phones need a SIM card to access the mobile network and make calls. Usually, you have to slide this small plastic chip into a tray (or even remove the back cover if you have an older model). You know the routine: it quickly becomes tedious when you’re juggling multiple phones or SIM cards.

    Fortunately, the eSIM changes the game. Integrated directly into the smartphone’s motherboard, this tiny chip does everything a physical SIM card does
 without any manipulation. Today, many modern devices already offer eSIM in addition to the usual SIM tray.

    eSIMs offer real advantages compared to traditional SIM cards.

    • Firstly, you can store multiple data plans simultaneously, without being limited to a single subscription.
    • Their ultra-compact format frees up space in your smartphone, allowing manufacturers to strengthen other essential components
 like the battery!
    • You no longer have to handle hardware parts: no more laborious disassembly or searching for a paperclip to eject a tray!

    Learn more about how eSIMs work, the digital equivalent of a traditional SIM card

    Learn more about how eSIMs work

    We are often asked if the eSIM works exactly like a physical SIM
 and the answer is simple: YES!

    All eSIM-compatible smartphones offer an option in their settings to add a cellular plan (here are the instructions dedicated to iPhones).

    On the Vostra platform, activating a data plan takes only a few seconds: you can install the eSIM by scanning a QR code, manually entering the information, or directly via the app. You then immediately have a volume of mobile data valid for the duration of your choice.

    Key takeaway:

    With this data plan completely independent of your usual operator, say goodbye to exorbitant international fees! And don’t worry, you’ll still keep your phone number, of course. The Vostra eSIM instantly connects you to local networks in over 200 countries, providing you with ultra-fast data access like never before.

    With Vostra, renew or change your eSIM data plan anytime and set up a new one in less than five minutes. No contract is required!

    Is the Dual SIM function identical to the eSIM function?

    Not necessarily!

    The term « Dual SIM » simply means that a smartphone can accommodate multiple SIM cards. However, this doesn’t necessarily mean that one of these cards is an eSIM. In reality, many « Dual SIM » phones offer two physical SIM card slots, clearly visible on their dedicated tray.

    Conversely, some more advanced models allow for combining a SIM card and an eSIM, or even using two eSIMs together, while still retaining the « Dual SIM » designation.

    Where can (and can’t) you use an eSIM?

    Vostra eSIM available in over 200 countries

    eSIM data plans covering over 200 countries and regions are available on the Vostra platform! This technology is already adopted by most major European operators, as well as in international hubs such as Canada, Hong Kong, India, Qatar, Singapore, Taiwan, and the United States. In other words, wherever you go, you are very likely to find a suitable eSIM plan.

    Prefer to stay with your current operator? Most also offer an eSIM option, which simply replaces your physical SIM card. However, depending on the case, you may need to contact customer service or visit a store, which can slightly extend the waiting time.

    Adventure has no limits, and thanks to Vostra, neither does your mobile data

    You now know more about how eSIMs work, these digitized SIM cards integrated directly into your phone. They are impossible to lose, and you can store several at once. The result: you enjoy almost immediate access to local plans anywhere in the world.

    It’s the ideal solution for frequent travelers, and it’s rapidly gaining popularity. Ready to make the switch? Explore Vostra’s eSIM plans now!

    FAQ

    What is an eSIM and how does it differ from a physical SIM card?

    An eSIM is a digital SIM card integrated directly into your device, unlike a removable physical SIM card. It allows you to connect to a mobile network without having to insert a physical card.

    Which devices are compatible with eSIMs?

    Many recent devices, including smartphones, tablets, and connected devices, support eSIMs. It is recommended to check with your device manufacturer or consult the list of compatible devices to confirm this feature.

    What are the benefits of using an eSIM for international travel?

    By using an eSIM when you travel, you don’t have to bear high roaming charges. You can subscribe to local plans at advantageous rates, change plans without physical manipulation, and even store multiple eSIM profiles on the same device.

    How do I install and activate an eSIM on my device?

    eSIM installation and activation vary depending on the device, but generally:

    1. You purchase an eSIM plan from a provider such as Vostra.
    2. You receive a QR code or installation instructions.
    3. You access your device settings and add a new mobile plan.
    4. You scan the QR code or manually enter the provided information.
    5. You activate the plan once installed.
    Can I use an eSIM and a physical SIM card simultaneously on my device?

    Yes, many eSIM-compatible devices allow for the simultaneous use of an eSIM and a physical SIM card, thus offering dual SIM functionality. This allows you to manage two distinct numbers or plans on the same device.

    How can I top up my eSIM plan if I run out of data?

    With providers like Vostra, you can easily top up your eSIM plan via their app or website. Simply select the appropriate top-up option for your current plan.

    Do eSIMs work in all countries?

    eSIMs are functional in many countries, but availability and compatibility may vary depending on regions and local operators. It is advisable to check the coverage and available offers for your destination before traveling.

    Is it possible to transfer my eSIM to another device?

    eSIMs are generally linked to a single device and cannot be transferred directly. If you change devices, you will likely need to obtain a new eSIM or reactivate your plan on the new device, taking into account your provider’s policies.

  • How to install an eSIM with a QR code?

    How to install an eSIM with a QR code?

    With the advent of eSIM technology, setting up a mobile plan has never been easier. Whether you’re a frequent traveler or looking to simplify your mobile data management, eSIM is an innovative and convenient solution. Here, we explain how to activate it with a QR code. You’ll also discover the evolution from physical SIM cards to eSIMs and their many advantages.

    What is an eSIM?

    An eSIM, or « embedded SIM, » is a SIM card inserted directly into your device’s hardware, such as your smartphone, tablet, or even your smartwatch. Unlike traditional SIM cards, it doesn’t have a physical format that you insert into a slot. All the necessary information to activate a mobile plan is downloaded digitally to your device.

    eSIM offers a multitude of advantages:

    • Time-saving: Quick plan activation in just a few clicks, without physical manipulation.
    • Flexibility: Ability to store multiple eSIM plans on the same device and switch between them as needed.
    • Savings: No roaming fees by activating local plans tailored to your travel destinations.
    • Security: No risk of losing or having your SIM card stolen.

    Thanks to its technology, eSIM provides simplified connectivity and integrates perfectly into our daily lives, whether for travel or for managing multiple professional lines.

    Why use a QR code to set up an eSIM?

    The QR code is a standardized and universal method for activating an eSIM. Here’s why it’s particularly useful:

    • Simplicity: By scanning a simple code, you download and configure all the necessary data to activate your mobile plan.
    • Speed: The process only takes a few minutes, without needing a store visit or waiting to receive a SIM card by mail.
    • Security: QR codes minimize human errors through automatic integration of plan settings.

    This method is particularly suitable for travelers or users looking to activate local or international plans instantly.

    Learn more about this increasingly popular technology in this video!

    How to install a Vostra eSIM with a QR code?

    Installing a Vostra eSIM via a QR code is a simple process accessible to everyone. Follow these steps:

    1. Prepare your device

    • Ensure your device is eSIM compatible. To do this, check your phone settings or consult the list of compatible devices on Vostra.world.
    • Connect to a stable Wi-Fi network.

    2. Access your QR code

    After purchasing your eSIM plan, you will receive an email or notification with a QR code. This code contains all the information needed to set up your mobile plan.

    accédez et scannez son code QR pour activer une eSIM

    3. Install an eSIM on an iPhone

    1. Open Settings.
    2. Go to Cellular, then select Add Cellular Plan.
    3. Scan the received QR code.
    4. Follow the instructions to activate your eSIM and select the primary line for calls and texts, if necessary.

    4. Install an eSIM on an Android device

    1. Open Settings.
    2. Go to Connections, then to SIM card manager.
    3. Select Add mobile plan and scan the QR code.
    4. Confirm installation and activate your eSIM.

    Once activated, you’re ready to enjoy your mobile plan with permanent connectivity.

    The evolution from SIM to eSIM

    Evolution de la carte SIM depuis sa création

    SIM cards have evolved significantly since their introduction in 1991:

    • Mini SIM: First formats launched in 1996, requiring a specific insertion tray.
    • Micro SIM: Launched in 2010, it is smaller and offers improved functionalities.
    • Nano SIM: Standardized since 2012, it marked a significant reduction in size.
    • eSIM: Integrated directly into devices, it eliminates the need for a physical format while increasing flexibility and security.

    eSIM represents the next step in this evolution, with unlimited connectivity and no hardware constraints.

    FAQ

    Is my phone compatible with eSIM?
    To check, go to your phone’s settings or consult the list of compatible devices on Vostra.world.
    What should I do if the QR code doesn’t work?
    Make sure your device is connected to a stable Wi-Fi network. If the problem persists, contact Vostra’s technical support for assistance.
    Can I use an eSIM with a physical SIM?
    Yes, most modern phones allow simultaneous use of a physical SIM and an eSIM for flexible line management.
  • How to buy your first eSIM?

    How to buy your first eSIM?

    Welcome to the world of eSIMs! This technology is revolutionizing how travelers stay connected by providing access to mobile plans without using a physical SIM card. With a Vostra eSIM, you can activate a data plan for over 200 destinations worldwide directly from your smartphone. Discover how to purchase your first eSIM and enjoy simplified, flexible connectivity!

    Local, Regional, and Global eSIMs

    Depending on your needs and destinations, you can choose from three types of eSIM plans offered by Vostra:

    • Local eSIMs: Ideal for a single country. If you’re going to France for a week, a local eSIM for France will keep you connected to the local network.
    • Regional eSIMs: These cover multiple countries within the same region. For example, if you’re traveling in the Caribbean, a regional eSIM will cover the Bahamas, the Dominican Republic, Turks and Caicos, and many more.
    • Global eSIMs: Perfect for those traveling across several regions or continents, they offer worldwide coverage including Europe, Asia, and Africa.

    Once you have selected the appropriate plan, you will receive clear instructions to install it on your phone. Also, consult our Help Center for more detailed installation guides.

    What is the validity period?

    Période de validité des cartes eSIM

    The validity of an eSIM corresponds to the duration during which your data plan will be active. At Vostra, the most common durations include:

    • 7 days
    • 14 days
    • 30 days or more

    Local eSIMs, often used for short stays, tend to have shorter validity periods. Conversely, global eSIMs are often available for longer periods, ideal for frequent travelers or extended trips.

    No worries if your validity is about to expire: you can easily top up or buy another eSIM to continue enjoying your connection.

    Top up an eSIM

    Before choosing an eSIM, check if it offers an integrated top-up option. At Vostra, several plans allow you to add extra data in a few clicks, without having to change your profile.

    If your current plan does not allow topping up, you can simply install a new eSIM to stay connected.

    Consult our eSIM top-up guide for more information on the steps to follow.

    How to purchase your first eSIM?

    Purchasing an eSIM is a quick and intuitive process. Here’s what you need to know before you start:

    • Data quantity: eSIMs offer plans ranging from 1 GB to 100 GB or more, suitable for different uses (browsing, streaming, social media, etc.). At Vostra, plans start from 3 GB.
    • Validity period: Select a plan with a validity that matches the duration of your trip.
    • Rechargeable: Opt for a rechargeable eSIM if you think you might need additional data.

    Once you have chosen your plan, you can finalize your purchase on our online store. After payment, a QR code will be sent to you to activate the eSIM on your phone.

    How much data can an eSIM contain?

    Quantité de données utilisée par sa carte eSIM

    Each eSIM plan has a defined amount of data, an estimate of average consumption for certain common activities 👇:

    • Google Maps: 5 MB per hour
    • Social media: 50 MB per hour
    • Internet browsing: 50 MB per hour
    • Music streaming: 100 MB per hour
    • SD video: 1 GB per hour
    • HD video: 4 GB per hour

    To avoid running out of data during your trip, plan a margin based on your usage habits. And don’t forget: if you run out, you can top up or buy a new plan at any time.

    Is your phone eSIM compatible?

    Before purchasing an eSIM, two points need to be checked:

    1. Does your device support eSIM technology?
    2. Is your phone unlocked (not tied to a specific carrier)?

    How to check if your phone is compatible?

    To find out if your phone is eSIM compatible:

    • Look for the « Add eSIM » option in your network settings.
    • Use the code *#06#: if an EID number appears, your device supports eSIMs.
    • Consult the list of compatible devices available on our website.

    How to check if your phone is unlocked?

    An unlocked phone can use eSIMs from different carriers. If you purchased your device from a carrier, check if it’s tied to a specific contract. If in doubt, contact your carrier to request an unlock.

    FAQ

    What are the advantages of eSIMs?
    eSIMs make it possible to switch from one mobile plan to another in a few clicks, without handling a physical SIM card. They are perfect for travelers, offering optimal flexibility and access to plans in over 200 countries.
    How much does an eSIM cost?
    eSIM prices vary depending on the destination, duration, and data quantity. Visit our store to discover available plans.
    Can I use an eSIM with my physical SIM?
    Yes, many eSIM-compatible phones allow you to use an eSIM and a physical SIM card simultaneously, providing a convenient solution for professional or personal needs.
  • Dual SIM: how to use eSIM and SIM card at the same time?

    Dual SIM: how to use eSIM and SIM card at the same time?

    The eSIM is a game-changer for connected travelers. No more juggling traditional SIM cards upon arrival at your destination: everything is done remotely, directly from your smartphone. Discover the real differences between physical SIM cards and eSIMs, and how to use both technologies simultaneously when traveling abroad.

    Differences between physical SIM card and eSIM

    Understand the differences between SIM card and eSIM

    Unlike traditional SIM cards, eSIMs are digital SIM cards directly integrated into the device. This allows for faster and more secure setup.

    You can install an eSIM without going through a point of sale or waiting for postal delivery. Since the eSIM is embedded in the phone, it cannot be removed or stolen.

    No physical manipulation means fewer technical problems related to wear and tear or poor contacts. eSIMs are more eco-friendly, and therefore more sustainable, as they avoid plastic production and unnecessary shipping.

    Using a SIM card and an eSIM simultaneously: how-to guide

    If your smartphone is Dual SIM compatible, you can use both a physical SIM card and an eSIM. This can be practical for separating professional and personal use, or for activating a local line during a trip while keeping your main line active.

    1. Label your plans

    To avoid confusion, assign a name to each line (e.g., “SIM France” and “eSIM Thailand”).

    On iOS:

    • Open Settings > Cellular.
    • Tap on your eSIM, enter a custom name, then save.

    On Android:

    • Go to Settings > Network & internet > SIM cards.
    • Select your eSIM and name it.

    2. Activate your eSIM

    On iOS:

    • Open Settings > Cellular.
    • Select your eSIM.
    • Activate Turn On This Line and Data Roaming.
    • Choose a supported network if necessary.

    On Android:

    • Go to Settings > Network & internet > Mobile network.
    • Activate the eSIM, Mobile data, and Roaming.

    3. Set your default lines

    Voice calls:

    Choose which card to use for outgoing calls and SMS.

    • iOS: Settings > Cellular > Default Voice Line.
    • Android: Settings > Network > SIM card > Calls/SMS.

    Mobile data:

    Choose the line to use for internet access.

    • iOS: Settings > Mobile data > select eSIM.
    • Android: Settings > Mobile network > select eSIM.

    Switching from an eSIM to a physical SIM card (or vice versa)

    You can temporarily deactivate your eSIM at any time, for example after a trip, and reactivate your usual SIM card for calls and data. This avoids having to reinstall an eSIM profile later.

    Deactivate an eSIM

    • iOS: Settings > Mobile Data > eSIM > deactivate.
    • Android: Settings > Connections > Mobile network > deactivate eSIM.

    Is your phone compatible with eSIMs?

    Using an eSIM-compatible phone while traveling

    Most recent smartphones (since 2018) are compatible with eSIM technology. However, your device must also be unlocked (not tied to a specific carrier).

    To check, consult the official list of compatible models or dial *#06# on your device to see if it displays an EID (eSIM identifier) number.

    Dual SIM smartphones also allow you to combine an eSIM and a physical SIM in parallel. This is ideal for travelers who want a local line while keeping their main number active.

    FAQ

    Can I use my main SIM card for calls while using an eSIM for internet?
    Yes, this is entirely possible if your phone supports dual SIM. You can configure your eSIM to handle mobile data (internet), while keeping your physical SIM card for calls and SMS. Simply set the default lines in your phone’s network settings.
    How many eSIM profiles can I save on a single phone?
    Most modern smartphones allow you to save between 5 and 8 eSIM profiles. However, only one can be active at a time. This allows you to keep multiple international plans and activate them depending on the country you are in.
    What happens if I change phones? Will my eSIM still work?
    The eSIM is linked to a single device. If you change phones, you will generally need to download a new eSIM profile via your carrier or a platform like Vostra. This is quick, but it requires a new activation.
    How do I prioritize one line for calls, and another for internet?
    In your phone’s settings, you can choose which line to use for mobile data, for voice calls, and for SMS. These options are found in the « Mobile network » or « Cellular data » section. You can change these settings at any time.
    How do I delete an eSIM that I no longer use?
    You can delete an eSIM profile in your phone’s settings, in the « Mobile Data » or « Mobile Network » section. Please note that deletion is permanent: if you wish to use it again, you will need to request a new QR code or reactivation via your provider.
  • Getting started with eSIM: Our tips and tricks for new users

    Getting started with eSIM: Our tips and tricks for new users

    New to the world of eSIMs and not sure exactly where to start? How does an eSIM work and how do you choose the right plan? This detailed guide answers all your questions and helps you get the most out of your first eSIM.

    What is an eSIM?

    Before we continue, an eSIM (Embedded SIM) is a SIM card integrated directly into your device. It does not require insertion or removal. An eSIM is remotely programmable, allowing you to activate a mobile plan without handling a physical card.

    Thanks to this technology, you can:

    • Avoid the hassle of buying and inserting a physical SIM card when you travel.
    • Benefit from increased flexibility by easily switching between multiple plans.
    • Enjoy better security, as an eSIM cannot be removed or lost.

    SIM vs eSIM: What’s the Difference?

    Quelle est la différence entre Sim et eSIM

    The main difference between a classic SIM card and an eSIM lies in its format and operation:

    • Physical SIM: Removable card requiring manual handling to be inserted or replaced.
    • eSIM: Integrated into the device and remotely programmable, eliminating the need for physical cards.

    eSIMs make it possible to store several operator profiles on the same device, providing a fluid transition between different networks.

    Will an eSIM work on my device?

    To use an eSIM, your smartphone must be:

    • eSIM compatible: Most recent models (iPhone, Samsung, Google Pixel, etc.) support this technology.
    • Unlocked: An unlocked phone is not restricted to a single operator and can use an eSIM from any provider.

    You can check your device’s compatibility by going to settings and looking for the Add an eSIM option or dial *#06# to see if an EID number appears.

    How to choose an eSIM?

    There are several types of eSIM plans adapted to different needs:

    • National plans: Work only in a specific country.
    • Regional plans: Valid in several countries in the same region (example: Europe plan).
    • Global plans: Usable in several countries worldwide.

    Make sure the plan’s coverage matches your destination before purchasing it.

    Some eSIM terms you should know

    Termes esim Ă  connaitre

    • Data: Volume of data included in the plan (e.g., 5 GB, 10 GB).
    • Validity: Duration of the plan’s use (e.g., 7 days, 30 days).
    • Network: List of partner operators offering coverage.
    • Activation policy: Some plans activate upon installation, others only upon connection to the network.

    eKYC: Electronic Identity Verification

    Some countries require electronic identity verification (eKYC) before authorizing the activation of an eSIM plan. This involves providing identity documents to validate your account. If your destination imposes this requirement, remember to complete this verification before your departure.

    Recharge option

    Many eSIM plans allow you to recharge your data without having to reinstall the eSIM. If your plan does not offer this option, you will need to purchase a new one upon expiration.

    Frequently Asked Questions

    How does a Vostra eSIM work?
    A Vostra eSIM allows you to connect to a mobile network without the need for a physical SIM card. Once activated, it gives you access to mobile services such as data, calls, and SMS (if included in the plan). The eSIM operates entirely digitally, unlike a traditional SIM card, which makes it easier to activate and use, especially for travelers.
    When is the best time to install an eSIM?
    The ideal time to install your eSIM depends on its activation policy. If your eSIM activates immediately after installation, it’s best to wait until you are ready to use it before installing it on your device. However, if it only activates upon connecting to the network at your destination, you can install it any time before your departure.
    When and how to activate an eSIM?

    eSIMs have different activation policies, depending on the operator and the type of plan chosen:

    • Immediate activation: Some eSIMs are activated as soon as they are installed on your device. They then start consuming their plan immediately.
    • Activation upon connection: Other eSIMs only activate when they detect a mobile network in the area covered by the plan.

    Make sure to check your eSIM’s activation policy before installing it.

    Can I use an eSIM with a locked phone?
    No, your phone must be unlocked by your operator to use an eSIM. An unlocked phone means you are not tied to a single operator and have the freedom to change plans, use an eSIM, or a local SIM when you travel. If your device is locked, contact your operator to see if it can be unlocked.
  • How to manage multiple eSIMs on your smartphone?

    How to manage multiple eSIMs on your smartphone?

    With the democratization of eSIMs, it is now possible to use multiple mobile lines on the same device, without having to handle physical cards. This technological advancement offers unprecedented flexibility, especially for frequent travelers, professionals, or anyone needing multiple plans. How to install, manage, and switch between multiple eSIMs? We explain.

    What is an eSIM?

    An eSIM, or « embedded SIM », is a virtual SIM card integrated directly into a smartphone or other connected device. It requires no manual insertion or handling, unlike traditional physical SIM cards. Everything is done digitally: activation, deletion, or even changing operators.

    eSIMs function like traditional SIM cards, allowing identification with a mobile network and access to phone and internet services. The main difference lies in their flexibility: you can store multiple eSIM profiles on the same device and switch between them as needed.

    How to install multiple eSIMs?

    How to install a Vostra eSIM on your phone

    If you travel to different countries or need multiple mobile lines, installing several eSIMs is an excellent option. Here’s how to do it:

    1. Check your device’s compatibility

    Not all smartphones are eSIM compatible. To check if yours is:

    • Go to Settings > Mobile Data.
    • If the « Add eSIM » option is available, your device is compatible.
    • You can also dial *#06# to display the EID (eSIM identifier) number.

    2. Purchase an eSIM

    You can purchase an eSIM from an operator or a provider like Vostra.world. Depending on your destination, you’ll have the choice between local, regional, or global plans.

    3. Install an eSIM

    Once your eSIM is purchased, you will receive a QR code or an activation code:

    • Open Settings > Mobile Network > Add eSIM.
    • Scan the QR code or enter the activation code.
    • Follow the instructions to complete the installation.

    How to switch between eSIMs?

    Once multiple eSIMs are installed, you can easily switch between them:

    • Go to Settings > SIM Cards & Mobile Networks.
    • Select the eSIM you want to activate.
    • Deactivate the previous eSIM if necessary.

    This feature is particularly useful for travelers who wish to use a local eSIM while keeping their main line active.

    How many eSIMs can I add to my phone?

    How many eSIMs on my phone

    • iPhone: Up to five eSIMs can be stored, but only two can be active simultaneously.
    • Android (Samsung, Google, Huawei): On average, five to seven eSIMs can be installed, with only one active at a time.

    The advantages of having multiple eSIMs

    Using multiple eSIMs offers several advantages:

    • Avoid roaming charges by activating a local eSIM in each country.
    • Switch between a business line and a personal line.
    • Store multiple plans without having to handle physical SIM cards.

    Can an eSIM be used with a physical SIM card?

    Yes, most modern smartphones support Dual SIM mode, allowing you to use an eSIM and a physical SIM card simultaneously. Here are some examples of use:

    • Use an eSIM for mobile data and a physical SIM for calls.
    • Have a local line for work and another for personal contacts.

    In your phone’s settings, you can assign a specific eSIM for calls, another for SMS, and yet another for mobile data.

    When and how to delete an eSIM?

    If you no longer wish to use an eSIM, here’s how to delete it:

    • Go to Settings > SIM Cards & Mobile Networks.
    • Select the relevant eSIM and tap « Delete ».

    It’s also possible to temporarily deactivate an eSIM if you plan to use it later.

    Managing multiple eSIMs is a real asset for travelers and professionals. Thanks to Vostra.world, you can access flexible and optimized plans for your daily use.

    FAQ

    Can multiple eSIMs be active simultaneously on a smartphone?
    This depends on your phone model. On iPhones, two eSIMs can be active simultaneously. On most Android smartphones, while you can store multiple eSIMs, only one can be active at a time.
    Is there a limit to the number of eSIMs I can save on my phone?
    Yes, the number of eSIM profiles you can save depends on the manufacturer. For example, recent iPhones can store up to five eSIMs, while Android phones like Samsung and Google Pixel allow you to save between five and seven eSIMs.
    How can I avoid accidentally activating the wrong eSIM?
    You can rename each eSIM in your phone’s settings to better identify them. Also, make sure to select the correct eSIM when switching lines in your phone’s settings.
    Can I temporarily use a local eSIM without deleting my main eSIM?
    Yes, you can simply temporarily deactivate your main eSIM in the settings and activate a local eSIM to avoid roaming charges.
    If I delete an eSIM, can I reinstall it later?
    No, once deleted, an eSIM generally cannot be reinstalled. You will need to contact your operator to obtain a new eSIM profile.
    What are the differences between a local, regional, and global eSIM?
    • Local eSIM: Valid only in a specific country, ideal for a short stay.
    • Regional eSIM: Works in several countries within the same region (e.g., Europe, Southeast Asia).
    • Global eSIM: Compatible in many countries, perfect for globe-trotters.
  • How to track and recharge your data with an eSIM

    How to track and recharge your data with an eSIM

    When traveling abroad, it’s essential to know how much mobile data you’ll consume. This helps you choose an eSIM plan that fits your needs and avoid unpleasant surprises. This guide will help you estimate your consumption, understand how mobile data works, and provide practical tips for using less.

    What is mobile data?

    Utiliser Internet sans ĂȘtre connectĂ© Ă  un rĂ©seau Wi-Fi

    Mobile data refers to information exchanged between your phone and the Internet via a cellular network (3G, 4G, 5G), without using Wi-Fi.

    When you use the Internet without being connected to a Wi-Fi network, you consume mobile data. With an eSIM, this connection is made directly via the local mobile network of the country you’re visiting.

    Difference between Wi-Fi and mobile data

    Wi-Fi relies on a signal emitted by a local router, usually free or included with accommodation. Mobile data, on the other hand, uses a telecom operator’s network.

    The advantage of mobile data is that it allows you to access the Internet everywhere, without depending on an access point. However, it can incur additional costs if you exceed your quota or are roaming.

    What uses consume the most data?

    The amount of data consumed depends on the applications used and the type of content loaded. Here’s an indicative estimate of consumption per activity:

    • Google Maps: ~5 MB/hour
    • Social networks (photos, short videos): ~50 MB/hour
    • Standard web browsing: ~50 MB/hour
    • Online games: ~70 MB/hour or more
    • Music streaming: ~100 MB/hour
    • Video in SD quality: ~1 GB/hour
    • Video in HD: ~4 GB/hour
    • Video in 4K: ~7 GB/hour

    How much eSIM data do I need?

    1 GB of data allows for approximately 20 to 30 minutes of daily use for browsing, emails, and social networks. If you primarily use the card for communication, 1 to 3 GB per week may suffice. However, for frequent streaming or video calls, plan for a volume between 5 and 10 GB.

    For a two-week stay in France with moderate usage, a 3 GB plan valid for 15 days is generally sufficient. Vostra offers flexible eSIMs for every destination.

    How to track my eSIM data usage?

    Avoir un suivi de la quantité de données restantes

    On iPhone, you can add a tracking widget. It shows you the remaining data in real time. You can also receive alerts via push notifications.

    • iPhone: Settings > Notifications > Vostra App > Allow Notifications
    • Android: Settings > Notifications > App settings > Vostra

    How to top up my eSIM data?

    If you have a top-up plan, log in to your Vostra eSIM app, go to « My eSIMs, » select your plan, and choose « Top Up. » If the option doesn’t appear, it means the plan is not top-upable, and you’ll need to purchase a new one.

    Now, if you choose to disable mobile data, you must connect to Wi-Fi to access the Internet. This can be useful for saving your quota, but be careful not to be without access if you are traveling without a secure Wi-Fi network.

    5 practical tips to reduce your data consumption while traveling

    Here are 5 concrete tips to use your eSIM more intelligently and extend your plan’s duration.

    1. Block background data usage

    Many applications continue to consume data, even when you are not actively using them. This is the case for social networks, messaging apps, weather apps, and emails that synchronize automatically. To prevent this, disable background app refresh in your phone settings.

    On iPhone: Settings > General > Background App Refresh.

    On Android: Settings > Connections > Data Usage > Background data.

    By blocking these invisible uses, you will drastically reduce your consumption without compromising the user experience.

    2. Activate « Low Data Mode » on iPhone or « Data Saver » mode on Android

    « Low Data Mode » is designed to limit the amount of data your iPhone uses. It automatically suspends certain features like automatic updates, iCloud backups, or photo uploads. This is particularly useful when traveling with a limited plan.

    How to activate it: Settings > Cellular Data > eSIM Line > Low Data Mode.

    On Android, « Data Saver » mode acts similarly. It prevents applications from receiving or sending data when they are not active.

    To activate it on Samsung: Settings > Connections > Data Usage > Data Saver.

    On standard Android: Settings > Network & Internet > Data Usage > Data Saver.

    Result: you stay connected, but your data is reserved only for priority tasks 😇.

    3. Download your maps in advance

    Using Google Maps or other online navigation apps can consume a lot of data, especially on long journeys. A simple trick is to download maps of your destination before you leave. How to do it? Open the app with a Wi-Fi connection, search for the desired area, and tap « More » > « Download offline map. »

    4. Store music, videos, and podcasts in advance

    Streaming is one of the most data-intensive uses of mobile data. A YouTube HD video can consume between 1 and 4 GB per hour. To avoid this, download your content in advance via Wi-Fi: Spotify playlists, Netflix series, podcast episodes… Once downloaded, this content will be accessible offline, with no additional charges.

    5. Disable Wi-Fi Assist

    Wi-Fi Assist is a feature that automatically switches to mobile data as soon as the Wi-Fi connection is deemed unstable. This can lead to unintentional consumption, especially in hotels, cafes, or train stations where Wi-Fi is sometimes slow or intermittent.

    On iPhone: Settings > Cellular Data > Disable “Wi-Fi Assist”.

    On Android: Settings > Network > Wi-Fi > Advanced settings > Disable automatic switch to mobile network.
    Once disabled, your device will remain connected to Wi-Fi, even if the signal quality temporarily drops.

    FAQ

    How do I know how much data I need during my trip?
    Start by estimating your daily usage (browsing, social networks, streaming, GPS). For example, if you mainly use the Internet for emails and Google Maps, 1 to 3 GB is enough for a week. For regular video or audio streaming, plan for at least 5 to 10 GB. The article details average consumption per activity to help you.
    Why does my data run out quickly even though I’m not actively using the Internet?
    Applications can use data in the background (automatic updates, cloud synchronization, content refresh). Remember to disable these functions in the settings and restrict data access to only essential apps when you are abroad.
    What happens if I disable my mobile data during my trip?
    By disabling mobile data, your device will only be able to access the Internet via Wi-Fi. This helps save your plan but can be inconvenient if you are traveling and don’t have Wi-Fi available. The ideal is to activate data only when you need it.
  • How to reduce data consumption on Spotify?

    How to reduce data consumption on Spotify?

    Spotify is one of the most popular applications for streaming music. However, frequent use of the app can quickly consume a large volume of mobile data, which can be costly, especially when you are traveling abroad. This article guides you on how to reduce your data consumption on Spotify while fully enjoying your favorite tracks, even on the go.

    What is Spotify’s data consumption?

    Spotify offers several audio quality levels that directly influence the amount of data consumed. Here’s a detailed overview:

    • Low quality (24 kbps): This option uses approximately 40 MB per hour. It is ideal if you have a limited data plan.
    • Normal quality (96 kbps): This level consumes approximately 70 MB per hour, offering a good balance between audio quality and data saving.
    • High quality (160 kbps): Approximately 150 MB per hour. Suitable for high-definition sound enthusiasts, but be aware of the impact on your data.
    • Very high quality (320 kbps): Up to 300 MB per hour, this option is reserved for audiophiles looking for optimal sound quality.

    On average, an hour of streaming at normal or low quality will suffice for most users while minimizing data consumption.

    Practical tips to reduce data consumption

    Even though we love our music streaming services like Spotify, especially when traveling, they tend to consume a lot of mobile data. So here are some tips to optimize your data consumption

    optimiser sa consommation de données sur Spotify

    1. Adjust streaming quality

    Spotify’s audio quality can be adjusted in the settings to reduce data consumption. Here’s how to do it 👇:

    • Open the Spotify app.
    • Go to Settings > Music Quality.
    • Choose Low quality or Normal to limit data usage.

    This tip is particularly useful if you’re listening to music through your phone’s speakers or standard headphones, where the difference in sound quality is less noticeable.

    2. Download your music for offline listening

    Downloading your favorite playlists or albums is an excellent way to save your mobile data. Once downloaded, music is accessible even without an internet connection. Here’s how to do it:

    • Go to a playlist or album you like.
    • Enable the Download option.
    • Make sure your device is connected to a Wi-Fi network to avoid using your mobile data.

    This method is practical for plane, train travel, or in areas without network coverage.

    3. Use Wi-Fi as much as possible

    Whenever you have access to a reliable Wi-Fi connection (at home, in the office, a cafe, or a hotel), prioritize using it to stream or download music. This allows you to save your mobile data and ensure smooth, uninterrupted playback.

    Tip: Configure Spotify to only download or update your music library when connected to a Wi-Fi network.

    How to check your Spotify data usage?

    To keep an eye on the amount of data consumed by Spotify, you can check usage statistics directly on your smartphone:

    On an iPhone:

    1. Go to Settings > Cellular Data.
    2. Scroll down to the Spotify app.
    3. View consumption under the Current Period section.

    On an Android device:

    1. Go to Settings > Apps.
    2. Select Spotify.
    3. Check data under the Usage section.

    This regular check can help you adjust your listening habits to avoid exceeding your data plan.

    Also discover some interesting features of this application in this video!

    The eSIM: an ideal solution to bypass roaming charges

    When you travel, using an eSIM is an effective solution to avoid roaming charges while benefiting from your streaming services like Spotify. Unlike physical SIM cards, an eSIM can be activated instantly and allows you to access mobile data at competitive rates, wherever you are in the world.

    With Vostra.world‘s offers, you can:

    • Activate an eSIM in a few clicks without changing your main number.
    • Benefit from a plan tailored to your destination.
    • Avoid surprises related to roaming charges.

    Whether you’re on vacation or a business trip, the eSIM is a practical and affordable solution to stay connected. Happy travels and happy listening!

    FAQ

    How to adjust streaming quality on Spotify?
    Go to Settings > Music Quality and select a lower quality to reduce data consumption.
    Does Spotify work with an eSIM?
    Yes, Spotify works perfectly with an eSIM. You can access your playlists with a stable and affordable connection wherever you are.
    How to check my Spotify data usage?
    On iPhone, go to Settings > Cellular Data. On Android, go to Settings > Apps, select Spotify, then check the Usage section.
  • How to simplify your travels by eliminating roaming charges?

    How to simplify your travels by eliminating roaming charges?

    When abroad, your phone can quickly incur exorbitant charges, whether you monitor your usage or not. Indeed, most travelers have already faced phone bills well beyond their expectations. And who hasn’t heard of those unexpected and dreaded roaming fees?

    Fortunately, there are several tips to reduce roaming costs while traveling. Whether you’re going for a long stay abroad or a weekend trip across the border to visit family, here are four essential strategies to avoid unexpected phone bills.

    Four tips to reduce your roaming costs when traveling

    When traveling abroad, several options are available to reduce roaming costs. There is no one-size-fits-all solution, but we’re revealing four effective strategies to consider. Each has specific advantages, so choose the one that best suits your next journey.

    1. Consult your provider in advance

    Before you leave, check with your provider about available options for international data. Some providers even offer free roaming. While these offers aren’t always included in the most economical plans, they can be very advantageous if you travel frequently.

    Additionally, some providers offer free roaming data for certain countries or globally, even if the speed may be limited to 2G. If this meets your needs, this option is worth considering.

    Finally, other providers offer temporary data packages. Rates may vary depending on the country, region, or duration of your stay. Don’t hesitate to ask many questions to find the solution best suited for your trip.

    2. Rely on local Wi-Fi connectivity

    Many travelers prefer to completely forgo mobile data and rely on available Wi-Fi hotspots in the area. This economical tip works very well in many urban areas but may be less effective in rural or isolated regions.

    To do this, disable mobile data in your phone’s settings. Avoid relying on Airplane mode, as some background services might continue to use data. For added security, some prefer to remove their SIM card from their phone. Make sure you have a safe place to store it.

    Without access to mobile data, your phone will only work on available Wi-Fi networks. Emergency services will remain accessible, and you can use GPS if you have downloaded local maps via Google Maps. Take advantage of this solution to facilitate your travels by:

    • Looking for cafes offering free Wi-Fi.
    • Accessing free Wi-Fi in public libraries or other municipal buildings.
    • Considering a coworking subscription if you work as a freelancer.
    • Being careful about unsecured Wi-Fi networks, especially open networks in unusual areas.

    3. Opt for a local SIM card

    Many seasoned travelers opt for local SIM cards during their stays abroad. Buy a SIM card directly on site and insert it into your phone to get a local number and access mobile data via local networks.

    Used wisely, this solution proves to be both economical and practical for staying connected throughout your trip.

    Staying connected throughout your trip with a local Sim card

    However, if this option seems too easy or too advantageous, it’s important to remain vigilant. While purchasing a local SIM card generally goes smoothly, some pitfalls can arise:

    • The SIM card may not offer the promised services.
    • Hidden fees may be applied.
    • You might acquire a card incompatible with your device.

    These risks are amplified in case of a language barrier or if you purchase from unauthorized resellers. It is therefore essential to gather information before making a purchase.

    4. Switch to eSIM

    Is your device compatible with eSIM technology? eSIM, or embedded SIM, is a tiny chip integrated directly into your phone. To activate it, you simply download a data plan from a provider or via an online platform. Once configured, you immediately benefit from mobile connectivity and data without having to handle a physical card.

    The advantages of eSIM are numerous:

    • Flexibility: Download multiple data plans and easily switch between them as needed during your travels.
    • Savings: Access local plans at competitive rates thanks to partnerships between online platforms and providers.
    • Dual SIM: Use your eSIM alongside your national SIM card without having to remove it. Simply deactivate your local SIM’s data while continuing to use calls and messages from your main number. Additionally, keeping your usual number facilitates authentications and other services requiring your personal number.

    Save on roaming charges during your travels with Vostra

    Roaming charges can quickly add up, but you don’t have to bear them on every trip. Apply these effective strategies to reduce your roaming costs while maintaining optimal connectivity during your stays abroad.

    From Wi-Fi hotspots to adopting eSIMs, there are many ways to manage your connectivity while traveling. Don’t fall into the trap of expensive data plans and avoid spending your vacation stressing about the bill awaiting you upon your return. Instead, opt for one of these practical tips and fully enjoy your adventure worry-free.

    Visit the Vostra platform now to find the most economical eSIM plans and stay connected wherever you are in the world.