API Vostra

Étiquette : Vostra eSIM

  • Install and use your Vostra eSIM: the step-by-step guide

    Install and use your Vostra eSIM: the step-by-step guide

    About to adopt eSIM technology? Excellent decision! eSIMs are a simple, economical, and ultra-convenient solution to stay connected wherever you go. Don’t know where to start? We’ve gathered all the essential information here to guide you through your first steps. 

    Where to get an eSIM? 

    Most operators already provide eSIM plans, but few truly enhance the connection experience. Even big names like Verizon still admit to encountering performance and compatibility issues with dual SIM phones.

    With Vostra, switching to an eSIM is child’s play: simply buy, download, and activate a prepaid plan. By collaborating with local operators worldwide, we guarantee you optimal service quality at ultra-competitive rates. No more dropped calls, weak signals, or exorbitant roaming charges!

    Our catalog covers hundreds of countries and regions. To get your Vostra eSIM, nothing could be simpler:

    1. Visit the Vostra website or download our app (available on the App Store and Google Play).
    2. Choose the destination of your next trip.
    3. Select the plan that best suits your needs, in terms of data and validity.

    How to install an eSIM

    Now, let’s move to the next step: installing your eSIM. Thanks to the integrated technology of eSIM-compatible phones, activating and configuring your data plan is straightforward. No more fumbling with physical SIM cards: an unlocked, eSIM-compatible phone is all you need to get started.

    Once your Vostra eSIM is purchased, you will receive an email detailing each step of its installation. To assist you further, we have also revamped our installation guide to provide you with a comprehensive and accessible resource.

    You have three simple methods to install your Vostra eSIM on your device:

    Direct Installation

    On iPhone:

    • Open the Vostra app on your phone
    • Go to My eSIMs then select the desired eSIM
    • Tap Details, then Show Instructions
    • Choose Direct, then tap Install eSIM
    • Follow the step-by-step guide by tapping Next, then Continue twice and wait a few minutes for activation
    • Once the installation is complete, tap Done
    • Add a label to your new plan (e.g., “Vostra”), tap Done, then Continue
    • Set your primary line for calls, SMS, iMessage, and FaceTime, then select the Vostra eSIM for your mobile data
    • Ensure that the Allow Cellular Data Switching option is disabled
    • Tap Continue.

    The installation page will close automatically.

    On Android:

    • Open the Airalo app
    • Go to My eSIMs, select your eSIM, and tap Details
    • Tap Show Instructions, then Direct
    • Tap Install eSIM, then Allow, and wait a few minutes for activation to complete.

    You will then see a confirmation of successful installation.

    Installation via QR code

    Prepare the QR code in Vostra 

    • Open the Vostra app
    • Go to My eSIMs, click on the eSIM to install, and tap Details
    • Tap Show Instructions, then select QR Code
    • Tap Share QR Code, then Save Image.

    On iPhone:

    • Ensure you are connected to a Wi-Fi network
    • Go to Settings > Cellular (or Mobile)
    • Tap Add eSIM > Use QR Code > Open Photos and select the saved QR code
    • Tap Continue twice and wait a few minutes for activation
    • Tap Done, add a label (e.g., “Vostra”), then tap Done and Continue
    • Choose your primary line for calls, SMS, iMessage, and FaceTime
    • Select the Vostra eSIM for cellular data, ensure that Allow Cellular Data Switching is disabled, then tap Continue. The installation page will close.

    On Android:

    • Go to Settings > Connections > SIM Manager.
    • Tap Add eSIM > Scan QR Code > Gallery/Photos icon.
    • Select the saved QR code, tap Done, then Add.
    • Wait a few minutes for activation. The installation page will close.

    Manual Installation

    • Once you have accessed the Airalo app
    • Go to My eSIMs, select the eSIM, and tap Details.
    • Tap Show Instructions, then Manual.
       You will then see the SM-DP+ address and your activation code.

    On iPhone:

    • Go to Settings > Cellular (or Mobile) > Add eSIM.
    • Tap Use QR Code > Enter Details Manually.
    • Copy and paste the SM-DP+ address and Activation Code (and Confirmation Code if requested) from the Vostra app.
    • Tap Next, then Continue twice and wait a few minutes.
    • Once activated, tap Done, then add your label (e.g., “Vostra”).
    • Choose your primary line for calls, SMS, iMessage, and FaceTime.
    • Select the Vostra eSIM for mobile data, ensure that Allow Cellular Data Switching is disabled.
    • Tap Continue. The installation page will close.

    On Android:

    1. Swipe down and go to Settings > Connections > SIM Manager.
    2. Tap Add eSIM > Scan QR Code > Enter Activation Code.
    3. Copy and paste the Activation Code from the Vostra app.
    4. Tap Done, then Add, and wait a few minutes for activation.
       The installation page will close.

    You now have all the steps to easily install your Vostra eSIM, whether via direct installation, QR code, or the manual method, on both iOS and Android.

    How to connect to the Internet upon arrival?

    Stay connected abroad with a Vostra esim

    With your Vostra eSIM, no more waiting! Depending on the chosen plan, your eSIM will activate either immediately after installation or as soon as you connect to a network in your destination country. Not sure which plan applies to you? A quick look at your activation policy will clarify.

    Once you arrive, go to your smartphone settings and choose your eSIM as the primary source for cellular data. Don’t forget to disable the « Allow Cellular Data Switching » option to avoid unexpected charges on your original plan. And just like that, you’re online, ready to browse with peace of mind!

    3 steps to troubleshoot your internet connection

    Struggling to get a signal or stay connected? Here are some tips to easily improve your connection:

    1. Adjust Roaming: Depending on your eSIM, you may need to enable or disable data roaming. Consult your eSIM instructions to determine the ideal configuration.
    2. Update your APN: Some eSIMs require an Access Point Name (APN) to be entered. Check the provided instructions and, if necessary, follow them to correctly modify your settings.
    3. Check your signal level: Make sure you have enough bars for 3G or 4G/LTE. If you are in an area with good coverage and still nothing works, try a complete restart of your phone. Turn it off, wait 30 seconds, then turn it back on to attempt a new connection.

    How to make a call on a Dual SIM iPhone

    With the Dual SIM feature of smartphones, you can simultaneously use an eSIM and a physical SIM card. This setup allows you, for example, to use the eSIM’s mobile data to access the internet, while retaining the physical SIM card for making and receiving calls.

    To easily switch between your two lines on an iPhone with iOS 12.1 (or later), ensure you meet the following conditions:

    • Own an iPhone XS, iPhone XS Max, iPhone XR, or a newer model.
    • Have an unlocked phone or have plans from the same carrier.

    Vostra Esim card to make calls

    How to proceed?

    1. Open Settings > Cellular Data (or Mobile Data) and choose the line you want to set as default for calls and messages not in your directory.
    2. Each time you wish to switch between your lines, go back to Settings > Cellular Data/Mobile Data and activate the desired line by selecting Turn On This Line.

    This way, you can switch between your different lines at will, with ease, and fully enjoy the benefits of Dual SIM on your iPhone.

    How to disable or delete an eSIM

    The ability to save multiple eSIMs on your smartphone (even after their validity has expired) allows you to easily switch from one network to another. Nevertheless, if you wish to remove an eSIM or put it to sleep, you can easily do so from your phone’s settings.

    Delete an eSIM

    • Open your device’s Settings.
    • Go to the Cellular or Mobile section.
    • Select the relevant eSIM line.
    • Choose the Delete Mobile Data Plan option, which may also appear as Delete eSIM or Remove Mobile Plan, depending on your device model.

    Temporarily disable an eSIM

    • Open your device’s Settings.
    • Go to the Cellular or Mobile section.
    • Select the desired eSIM line.
    • You will see an option to enable or disable it: switch it to Off. You can then reactivate it later, whenever you need it again.

    You are now ready to fully enjoy your eSIM experience!

    Need more help? Check out our Help Center for more tips and advice on using your Vostra eSIM.

  • Everything you need to know about eSIM plans

    Everything you need to know about eSIM plans

    Travelers are well aware of the hassles associated with international roaming and mobile data. From the hefty phone bill that arrives a few weeks after returning home, to struggling with FaceTime calls on unstable Wi-Fi, we’ve all experienced those frustrating moments! Fortunately, there is a more affordable, simpler, and more ingenious alternative to accumulating SIM cards: the eSIM data plan. Here’s everything you need to know before making the switch.

    What is an eSIM Data Plan?

    An eSIM data plan, like those offered within our app, is a prepaid package that you download directly to your compatible device, without having to insert a physical SIM card. Think of it as a mini-prepaid plan that gives you access to all local networks in the country you are in, at local market rates.

    The advantage is twofold: you enjoy a fast and reliable data connection, and you avoid costly international roaming fees. To give you an idea, these surcharges generated nearly $12.6 billion in revenue for global operators in 2019.

    Note that you will not receive a local phone number with your eSIM plan. However, if your phone supports dual SIM, you can keep your usual number while surfing on your new data plan. Otherwise, you can still make calls via WhatsApp, Telegram, or other popular services, without losing any smartphone functionality.

    eSIM may seem complex at first, but once you get familiar with it, using it is child’s play. To assist you, we provide a comprehensive guide, accessible here, which explains step-by-step how to get started with a Vostra eSIM.

    Advantages of eSIM over Traditional SIM Cards

    eSIM more practical than traditional SIM card

    The eSIM is not new, but it has seen a growing surge in recent years, driven by an increasing number of operators now integrating it into their offerings.

    And it’s easy to see why: the eSIM largely surpasses older solutions, especially for travelers or users who frequently need to change services. In short, eSIM means:

    Instant Connection, Anywhere, Immediately

    Unlike a local SIM card, which can sometimes leave you without network access during your travels, the eSIM allows you to be operational as soon as you land. You simply activate your plan upon arrival, and voilà, you’re connected!

    Direct Integration into Your Device

    No more fiddling with tiny, fragile plastic pieces! The eSIM is directly integrated into your phone and managed via an app. No more stress, no more loss, no more complications.

    Simplified Plan Changes

    Every Vostra eSIM plan is prepaid, with no binding contract. This means you can top up, change, or update your offer whenever you need to, with complete flexibility.

    Enhanced Security with 2FA

    Do you rely on multi-factor authentication? No problem. With an eSIM, your 2FA steps remain intact, even when traveling. If your phone supports dual SIM, you keep your usual security measures, hassle-free.

    Transparent and Fair Pricing

    No more unpleasant surprises! With eSIM, you know exactly what you’re buying. No more mysterious surcharges or scams: you pay for what you see, period.

    Ability to Store Multiple eSIMs on a Single Device

    Most eSIM-compatible devices allow you to save multiple plans. This way, you can purchase your data in advance and activate it upon arrival, wherever you are.

    Expanded Compatibility

    Tablets, Windows 10 laptops, and many other devices are already eSIM compatible, which is not always the case with a traditional SIM card.

    eSIM: Not Just for Travel

    Vostra eSIM adapted to multiple profiles

    While eSIM is obviously an asset when traveling, it also benefits anyone who regularly changes operators or plans, or simply wants more flexibility in their daily use.

    eSIM offers practical, versatile, and constraint-free connectivity. It’s perfectly suited:

    1. For a Second Prepaid Line, Hassle-Free

    Do you own a Dual SIM and eSIM-compatible phone? Good news: some operators allow you to add a secondary prepaid line directly to your device. Simply check with your primary operator to discover the options available to you.

    2. For Those Who Want to Slash Their Data Bill

    If your current plan costs up to $10/GB, the bill can quickly skyrocket. But by opting for a Dual SIM setup and an eSIM data plan, you could cut your costs in half, by two-thirds, or even more!

    3. For a Short-Term Data Need, and Nothing More

    Most physical prepaid SIMs force you into an entire month of service, even if you only need data for a week or two. With an eSIM plan, you get total flexibility and only pay for what you actually need.

    Buy your plan whenever you want (even in advance) and activate it in a flash. It’s fast, simple, and ultra-practical!

    Vostra is the ultimate platform for finding eSIM plans in hundreds of countries and regions. Find the ideal offer for your next destination now and travel connected with complete peace of mind.

  • How to buy your first eSIM?

    How to buy your first eSIM?

    Welcome to the world of eSIMs! This technology is revolutionizing how travelers stay connected, allowing access to mobile plans without using a physical SIM card. With a Vostra eSIM, you can activate a data plan for over 200 destinations worldwide directly from your smartphone. Discover how to buy your first eSIM and enjoy simplified, flexible connectivity!

    Local, Regional, and Global eSIMs

    Depending on your needs and destinations, you can choose from three types of eSIM plans offered by Vostra:

    • Local eSIMs: Ideal for a single country. If you’re going to France for a week, a local eSIM for France will keep you connected to the local network.
    • Regional eSIMs: These cover multiple countries within the same region. For example, if you’re traveling in the Caribbean, a regional eSIM will cover the Bahamas, the Dominican Republic, Turks and Caicos, and many more.
    • Global eSIMs: Perfect for those traveling across multiple regions or continents, they offer worldwide coverage including Europe, Asia, and Africa.

    Once you’ve selected the right plan, you’ll receive clear instructions on how to install it on your phone. Also, visit our Help Center for more detailed installation guides.

    What is the Validity Period?

    eSIM validity period

    The validity of an eSIM refers to the period during which your data plan will be active. At Vostra, the most common durations include:

    • 7 days
    • 14 days
    • 30 days or more

    Local eSIMs, often used for short stays, tend to have shorter validity periods. Conversely, global eSIMs are often available for longer periods, ideal for frequent travelers or extended trips.

    Don’t worry if your validity is about to expire: you can easily top up or buy another eSIM to continue enjoying your connection.

    Top Up an eSIM

    Before choosing an eSIM, check if it offers a built-in top-up option. At Vostra, several plans allow you to add extra data in a few clicks, without having to change your profile.

    If your current plan doesn’t allow top-ups, you can simply install a new eSIM to stay connected.

    Check out our eSIM top-up guide for more information on the steps to follow.

    How to Buy Your First eSIM?

    Buying an eSIM is a quick and intuitive process. Here’s what you need to know before you start:

    • Data Amount: eSIMs offer plans ranging from 1 GB to 100 GB or more, suited for various uses (browsing, streaming, social media, etc.). At Vostra, plans start from 3 GB.
    • Validity Period: Select a plan with a validity that matches the duration of your trip.
    • Rechargeable Option: Opt for a rechargeable eSIM if you anticipate needing additional data.

    Once your plan is chosen, you can finalize your purchase on our online store. After payment, a QR code will be sent to you to activate the eSIM on your phone.

    How Much Data Can an eSIM Hold?

    Amount of data used by eSIM card

    Each eSIM plan has a defined amount of data, an estimate of average consumption for certain common activities 👇:

    • Google Maps: 5 MB per hour
    • Social Media: 50 MB per hour
    • Internet Browsing: 50 MB per hour
    • Music Streaming: 100 MB per hour
    • SD Video: 1 GB per hour
    • HD Video: 4 GB per hour

    To avoid running out of data during your trip, plan for a margin based on your usage habits. And remember: if you run out, you can top up or buy a new plan anytime.

    Is Your Phone eSIM Compatible?

    Before buying an eSIM, there are two points to check:

    1. Does your device support eSIM technology?
    2. Is your phone unlocked (not tied to a carrier)?

    How to Check if Your Phone is Compatible?

    To find out if your phone is eSIM compatible:

    • Look for the « Add eSIM » option in your network settings.
    • Use the code *#06#: if an EID number appears, your device supports eSIMs.
    • Consult the list of compatible devices available on our website.

    How to Check if Your Phone is Unlocked?

    An unlocked phone can use eSIMs from different carriers. If you purchased your device from a carrier, check if it’s tied to a specific contract. If in doubt, contact your carrier to request an unlock.

    FAQ

    What are the benefits of eSIMs?
    eSIMs allow you to switch from one mobile plan to another in just a few clicks, without handling a physical SIM card. They are perfect for travelers, providing optimal flexibility and access to plans in over 200 countries.
    How much does an eSIM cost?
    eSIM prices vary depending on the destination, duration, and data amount. Visit our store to discover available plans.
    Can I use an eSIM with my physical SIM?
    Yes, many eSIM-compatible phones allow you to use an eSIM and a physical SIM card simultaneously, offering a convenient solution for business or personal needs.
  • How Vostra customers use their eSIM?

    How Vostra customers use their eSIM?

    The eSIM, this small chip integrated into our smartphones, is gaining popularity and offers unprecedented flexibility. eSIM technology transforms the way we connect by providing a digital alternative to physical SIM cards. But how do Vostra customers benefit from their eSIM every day? Here are 5 examples that reveal the multiple facets of this technology.

    1) Travel for leisure

    The eSIM is an ideal solution for travelers who want to stay connected without worrying about exorbitant roaming charges. Whether you’re going for a weekend or a round-the-world trip, it allows you to instantly access a local network without having to buy and insert a physical SIM card.

    With a Vostra eSIM, you can:

    • Avoid queues to buy a local SIM card upon arrival.
    • Easily switch from one plan to another depending on your destination.
    • Use a regional or global plan to cover multiple countries with a single data plan.

    You choose flexible plans adapted to the duration and needs of your trip, with activation in minutes!

    2) Work remotely

    Benefit from Vostra plans for remote work

    Remote work and digital nomadism are experiencing considerable growth, and the eSIM is establishing itself as a key solution for professionals seeking reliable connectivity.

    As a remote worker, an eSIM gives you the ability to:

    • Work without relying on often unstable public Wi-Fi.
    • Participate in video conferences without interruptions thanks to a smooth mobile connection.
    • Access a fast network to send and receive large files.

    You benefit from a stable and fast connection, no matter your workplace.

    3) Travel for work

    Professionals who travel frequently, such as international consultants, sailors, or flight attendants, find the eSIM an indispensable ally. It allows them to stay reachable and productive without the constraints of traditional SIM cards.

    The advantages of eSIM for business travel:

    • Immediate access to a local network without wasting time.
    • Option to keep a professional line on the physical SIM and use the eSIM for local data.
    • Reduced costs associated with international plans thanks to pricing adapted for travelers.

    With a Vostra eSIM, as a professional, you can optimize your connectivity according to your specific needs, without service interruptions.

    4) Study abroad

    Studying abroad is an exciting adventure, but it also involves challenges, particularly concerning communication. Finding a suitable mobile plan can be complex, and the eSIM greatly simplifies this transition.

    Why choose an eSIM as an international student?

    • To stay in touch with your family and friends without subscribing to an expensive plan.
    • To benefit from a temporary plan with no commitment.
    • To avoid having to change numbers with each move.

    With Vostra, students can opt for flexible plans adapted to their length of stay and data consumption.

    5) Connect at home

    Benefit from your Vostra eSIM data at home

    If your home network is slow or unstable, an eSIM can serve as a reliable and flexible alternative for occasional access to mobile data.

    Use cases:

    • Bypassing fixed network outages or disruptions.
    • Usage as a secondary connection for specific tasks.
    • Access to a high-performance mobile network without a fixed subscription.

    You can activate your Vostra eSIM at any time to complement your usual connection when needed.

  • 7 good reasons to travel with a Vostra eSIM

    7 good reasons to travel with a Vostra eSIM

    With the evolution of mobile technologies, eSIMs (embedded SIM cards) are gradually replacing traditional physical SIM cards. This innovation simplifies access to mobile networks and offers increased flexibility, especially for travelers. But what are the differences between a classic SIM and an eSIM? What are the advantages of this technology, in particular? This article will help clarify things for you!

    What is the difference between a physical SIM card and an eSIM?

    Sim classique, différente au niveau du format de l'eSIM

    Physical SIM cards have been used for decades to connect phones to mobile networks. In contrast, an eSIM is a digital version directly integrated into the device, allowing remote activation without the need for physical manipulation.

    • Format: A classic SIM card is a physical element to be inserted into a phone, while an eSIM is directly embedded in the device.
    • Activation: A physical SIM often requires a visit to a store or waiting for delivery. An eSIM, on the other hand, can be activated in minutes via a QR code or an application.
    • Compatibility: Not all phones yet support eSIMs, unlike classic SIMs which remain universal.

    Top advantages of Vostra eSIMs for travelers

    The eSIM represents a major advancement in telecommunications, offering more flexibility and simplicity to users, especially travelers.

    1. Peace of mind and ease of use

    One of the main advantages of the Vostra eSIM is the peace of mind it brings to travelers. No more worries about managing multiple SIM cards or their potential loss.

    You can simply purchase your eSIM plan remotely even before you depart, from the comfort of your home or at the airport, and activate it instantly upon arrival at your destination. This means you can immediately enjoy mobile services without interruption.

    2. Maximum flexibility

    With an eSIM, you have the freedom to easily switch between different mobile plans depending on your travels. If you travel to multiple countries, you can have several network profiles simultaneously and switch from one operator to another without physically changing your SIM card.

    This flexibility allows you to choose the best offer at any time, based on prices, network coverage, and your specific needs.

    3. Cost reduction

    International eSIM plans are generally more economical compared to the roaming fees offered by traditional operators.

    You can thus more effectively control your budget, avoid unpleasant surprises on your phone bill, and benefit from transparent prepaid rates from the start.

    4. Keep your main number

    With an eSIM, you can easily keep your usual number while using a second plan for your travels abroad.

    Your phone can thus manage two plans simultaneously: your usual plan and your travel plan, allowing you to remain reachable by your usual contacts without additional charges.

    5. Regional or global options tailored to your needs

    Prendre une eSIM Vostra pour profiter des forfaits avantageux en voyage

    Rather than systematically changing your SIM card at each border crossing, you have the option to choose a regional eSIM covering a specific geographical area or a global eSIM providing extended coverage in many countries worldwide.

    This strategic choice considerably simplifies your logistics and preparations.

    6. Guaranteed permanent connection

    When traveling to an unknown destination, it is not always easy to quickly find a reliable local provider. Thanks to Vostra eSIM, you can instantly activate your connection upon arrival without wasting time searching for a local provider or a store.

    You thus remain permanently connected and can use your phone as soon as you get off the plane.

    7. Considerable time savings

    Activating an eSIM is a quick and simple process, usually done in just a few minutes via an app or directly in your phone’s settings.

    No more waiting in line at mobile phone stores at the airport, allowing you to start your trip immediately without unnecessary delays.

    How to get a Vostra eSIM?

    Getting and configuring a Vostra eSIM is simple and accessible to everyone. Simply download the Vostra app on your phone (available on iOS and Android) or go directly to the website: https://vostra.world.

    After selecting the plan that suits your needs, you will receive clear instructions to easily activate your eSIM.

    Obtenir une eSIM Vostra, simple et accessible à tous.

    However, it is important to check that your device is compatible and unlocked to accept eSIM usage before proceeding with the purchase. To do this, you can consult the official list of compatible devices provided by your operator or go to your phone’s settings and look for the « Add an eSIM » option.

    Need an eSIM for your next trip? Discover the offers at Vostra.world and stay connected anywhere in the world.

    FAQ

    Why choose an eSIM rather than a physical SIM when traveling?
    An eSIM helps avoid the often cumbersome purchase and installation of a local SIM card. It offers instant activation and allows you to change operators without having to handle a physical card.
    Do eSIMs work in all countries?
    Most eSIM providers offer plans covering multiple countries or regions. Before traveling, check the compatibility of the chosen plan with your destination.
    What are the advantages of an eSIM for globetrotters?
    An eSIM is ideal for frequent travelers, as it allows them to store multiple plans and switch between them without having to buy a new SIM card at each destination.
    Can an eSIM be used to avoid roaming charges?
    Yes, with an eSIM, you can subscribe to a local or international plan at a lower cost, thus avoiding the often high roaming charges of traditional operators.
    How many eSIM plans can one have on a phone?
    This depends on your phone model. Some allow you to save multiple eSIM profiles and switch between them, but only one can be active at a time.
    Does an eSIM work without an internet connection?
    Initial installation requires an internet connection to download the eSIM profile. Once activated, it functions like a classic SIM card, without the need for an additional connection.
    Do eSIMs offer better security when traveling?
    Yes, unlike physical SIMs which can be lost or stolen, an eSIM is integrated into the phone, thus reducing the risks of data theft or cloning.